Title:

History of the Telephone

Description:

As one of the most important communication devices in existence today, the telephone has a very colorful history and amazingly, some of the first telephonic devices were in existence at the very earliest part of the nineteenth century. Further innovations in telephone technology allowed for those with business reasons or multiple lines to employ answering services so as to create a barrier between customers and high ranking business employees. Through the telephone answering service a company could also offer customer service to customers or clients without requiring the involvement or assistance of members of the company whose time would be better spent in research.